The emergence of digital customer service has transformed how companies interact with their customers. Equipped with new tools and platforms, businesses can offer streamlined, efficient support catering to the digital-savvy consumer. Understanding the nuances of this service model is critical for any company looking to thrive in the digital...
MBAFAN ADE
The emergence of digital customer service has transformed how companies interact with their customers
In its bid to strengthen regional health governance to optimize the response to emerging and re-emerging health threats within the Economic Community of West African States (ECOWAS), the Regional Centre for Surveillance and Disease Control (RCSDC), has moved to the operational stage with a Technical Advisory Council (TAC), to...
The House of Representatives Committee on Petroleum Resources (Downstream) has resolved to launch a comprehensive investigation into the state of Nigeria’s refinery rehabilitation projects. This resolution followed a special session and after reviewing numerous petitions and complaints from the general public over the matter. Chairman of the committee, Hon....
Former Group Managing Director of FirstBank Nigeria, Dr Olabisi Onasanya, has said he is now vindicated after the Federal High Court in Lagos struck out the controversial loan-related case involving his name. Justice Chukwujekwu Aneke of the Federal High Court, Lagos on Wednesday, July 23, 2025 struck out the...
A civic group based in Nigeria’s South East region, Oganihu Imo, has submitted a detailed memorandum to the National Assembly’s Constitution Review Committee, calling for sweeping amendments aimed at promoting equity, security, and good governance across the country. In the document dated July 18, the group proposed constitutional changes...
▪︎ 32 Others Rescued in Zamfara Catholic Bishop of Maiduguri Diocese, John Bakeni, has commended the Department of State Services (DSS) and the Nigerian Army for successfully rescuing Reverend Father Alphonsus Afina, who was kidnapped on June 1, by Boko Haram insurgents. Father Afina’s kidnap in Gworza, Borno State,...
Oganihu Imo Group has hailed President Bola Tinubu’s approval for the establishment of the South-East Investment Company, calling it a “transformative step for Nigeria’s economic future.” The announcement, first reported in the media last week, marks a significant milestone in the administration’s efforts to drive balanced regional development. The...
President Cyril Ramaphosa has announced that he has placed Police Minister Senzo Mchunu on leave and had ordered a commission of inquiry into criminality within South Africa’s law enforcement agencies. Ramaphosa’s statement on 13 July came a week after KwaZulu-Natal (KZN) provincial police commissioner, Lt Gen Nhlanhla Mkhwanazi, publicly...
Peptides have been the subject of extensive investigation across various scientific domains due to their diverse biological properties. Among them, Sermorelin and Ipamorelin have been hypothesized to play roles in growth hormone modulation, each engaging different receptors within the endocrine system. While they may exhibit distinct mechanisms of action,...
Nigeria’s northern town of Daura witnessed an unusual crowd on Tuesday, 15 July 2025, as Nigerians and members of foreign delegations paid homage to former President Muhammadu Buhari, whose remains were interred according to Muslim rites in his hometown, two days after he died in a London Clinic at age 82....
There have been testimonies of restored sights as more than 2,000 people accessed healthcare services in an outreach organised in Lagos as part of the Vision First initiative of the Nigerian National Petroleum Company Ltd (NNPC) and Shell Nigeria Exploration and Production Company Ltd (SNEPCo). “Now I can see...
Nigeria’s leading commercial bank, First Bank of Nigeria, has joined forces with Mighty Media Plus Network Limited for the maiden edition of the QEDNG Creative Powerhouse Summit. Also supporting the event are Nigeria LNG (NLNG) and Shell Nigeria, two major players in the country’s energy and development sectors. Chief...