COVID-19: JAMB online services active and available -Registrar

The Joint Admissions and Matriculation Board T(JAMB)has reiterated its determination to ensure that it delivers on its mandate of providing quality service to Nigerians.

Consequently, the Board has put in place all necessary arrangements to ensure that its
services are not only active and available online but also that they are not disrupted in any way in the wake of the COVID-19 pandemic.

The Registrar of JAMB, Prof.Is-haq Oloyede, who made this clarification over the weekend said by implication, Nigerians can access all the services normally provided by the Board from the comfort of their homes as they stay at home to stay safe.

Prof.Oloyede also said the SERVICOM Unit of the Board could be reached round the clock through its Ticketing platform to receive complaints and enquiries adding that these would be attended to promptly.

Prof.Oloyede, therefore, urged the general public to take full advantage of these channels for fast and efficient service.

He declared that the Board, as a responsive organisation, was duty-bound to support the efforts of government at mitigating the spread of COVID-19 by not encouraging or sanctioning needless assemblage of people at its various offices.

Similarly, the Registrar also charged Nigerians, particularly UTME candidates, to strictly comply with the various directives issued by the government to curtail the spread of the deadly virus.

….Tells JAMB Staff:  “Comply with government , FMH, NCDC directives on Coronavirus

Following the compulsory stay-at-home order by the Federal Government for public servants on Grade Level 12 and below on non-essential duties as part of the measures to curtail the spread of COVID-19, the Registrar has charged staff of the Board to comply strictly with the directives of the Federal Ministry of Health and the Nigeria Centre for Disease Control (NCDC) in a bid to contain the virus speedily.

The Registrar also urged Outstation staff of the Board in the various states to respect and comply with the series of containment measures put in place by their respective state governments.

Professor Is-haq Oloyede, who gave this charge at an interactive online webinar forum with staff of the Board during the week, also also tasked staff on personal and environmental hygiene while advising staff with flu-like symptoms to access proper medical care. He said if such symptoms persist, they should contact NCDC and the office for any possible assistance and support.

The Registrar, in addition to this, congratulated the staff on the successful conduct of the 2020 UTME stating that a w e b i n a r w a s a p o t e n t w a y o f communication with staff in line with the social distancing protocol and the prevailing lockdown of all MDAs.

Prof.Oloyede said, “I urged you to adhere strictly to instructions from the Federal Ministry of Health and the various State Governments. You are to respect the social distance policy as directed as well as observe other precautionary measures stipulated by other regulatory agencies.”

He said the Board’ s online platforms were up and running and, in addition, had provided necessary tools with which staff could provide essential services from the
comfort of their homes.

He charged Zonal Directors and State Coordinators to oversee the security of their offices and liaise constantly with the Headquarters or supervising Directors for necessary directives during the period of the lockdown.

Prior to the webinar, the Board had some proactive measures aimed at protecting its staff as they prepared for the 2020 Unified Tertiary Matriculation Examination (UTME), by providing nose masks, gloves a n d h a n d s a n itize rs,wh i c h we re strategically installed at strategic locations within the premises, among others.

F o r p u r p o s e f u l a n d e f f e c t i v e communication, the Board had grouped it staff into four webinar meeting groups and each had their webinar meeting last week.

The first group, Group A, comprising the management of the Board, all staff of the offices in the North while Group B comprises of management and all staff of o f f i c e s i n t h e s o u t h e r n z o n e .

Group C is an expanded management meeting comprising the directors, head of departments and state coordinators.

The last group, group D comprises the Registrar and the security agencies.

Webinar has been a regular platform for holding meetings in the Board prior to the outbreak of the COVID-19 pandemic.