Telecom networks
By CALLISTUS OFFOR, Abuja-
Mobile network subscribers in Nigeria will experience temporary disruption of SIM-related services across all networks, according to the Association of Licensed Telecommunications Operators of Nigeria (ALTON).
The disruption is due to a directive from the National Identity Management Commission (NIMC) to switch to a new identity verification platform.
ALTON Chairman, Gbenga Adebayo, explained that the migration process has caused unforeseen technical challenges, affecting the availability of SIM services nationwide.
“The new platform aims to improve the integrity and efficiency of identity management systems.
However, the transition has temporarily hindered Mobile Network Operators from offering seamless SIM-related services,” he said.
He said the following SIM-related services will be affected during this period: SIM swaps, replacements, new activations and related services.
He added that ALTON and its member firms are working with the Nigerian Communications Commission, NIMC, and other authorities to fix the integration issues.
“We regret the inconvenience and urge subscribers to delay SIM-related requests until further notice,” Adebayo advised.
ALTON assured the public of continued commitment to secure and high-quality telecoms services. Timely updates will be shared as the situation progresses.
